Warranty of Merchantability

1. All our goods are of merchandisable condition and will serve their intended functions.

Terms of Warranty

2. All warranty conditions are stated in the product information provided, unless the manufacturer has provided none.

Prices

3. All our prices are nett. No discounts will be given unless during our monthly promotions.

Delivery services

4. Delivery will be charged according to the prevailing shipment rates. More details here.

Payment Processing

5a. Online portal: We accept VISA and MASTERCARD only.

5b. Retail Outlet: We accept VISA, MASTERCARD, AMERICIAN EXPRESS, DINERS and CASH.
In addition, we also provide Installment Payment Plans for the DBS and DINERS card holders for up to 12 months.

6. We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders

7. We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.

8. We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders

9. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds

10. All our goods sold are non-exchangeable and non-refundable.

Feedback

11. We welcome your feedback. Should you feel dissatisfied with any of our goods or  

services, please contact us at Tel: 6323 0980, Fax: 6221 9432, Email: ask@gizmosquare.com.sg 

Alternatively, customers may refer their complaints to the ConsumerTrust Secretariat if they are not satisfied with the resolution of the complaint.

Complaints can be referred to:

ConsumerTrust Secretariat

Mr. Ramesh Vakkiprath

35, Selegie Road, #09-25, Parklane,

Singapore 188307

Email: ramesh@cnsg.com.sg

http://www.commercetrust.com.sg

Confidentiality of Transactions

12. We treat all transactions and customers' particulars with the strictest confidence.